🎄We’re still taking orders. Learn more about our Christmas & NY opening hours 🎄

ear infections Consultation

Please answer the following questions as honestly as possible so we can ensure your preferred treatment is the best treatment for your needs.

Estimated time to complete: 2 minutes

Buy Ear Infection Treatment Online

Ear infections can be caused by a bacterial or viral infection that causes uncomfortable symptoms, like pain inside the ear, fever, and difficulty hearing. At Click2Pharmacy, our online ear infection clinic provides effective treatments to relieve the symptoms of an ear infection.

Start Your Online Consultation

After completing your online consultation, you will be able to select your preferred treatment.

Takes less than 5 minutes

100% confidential

UK registered pharmacy

Ordered with us before? Click here to login and reorder from your account.

How to Buy Ear Infection Medication Online

Step 1: Online Consultation

Fill in a quick online consultation for our licensed pharmacists to review.

Step 2: Choose a Treatment

Our pharmacists will review your treatment to ensure it’s suitable.

Step 3: Quick & Discreet Delivery

Your treatment will be delivered to your door quickly & discreetly.

What are the different types of ear infections?

Ear infections are often grouped by the part of the ear affected:

  • An outer ear infection affects the ear canal.
  • A middle ear infection happens behind the eardrum, often when the eustachian tube becomes blocked after a cold or sinus infection.
  • An inner ear infection is less common and can affect balance.

These types of ear infection can occur in adults and children, though children are more likely than adults to get them.

What causes ear infections?

Outer ear infections (otitis externa) usually happen when the skin inside the ear canal becomes irritated or damaged, and bacteria begin to grow. This can follow swimming, showering, using cotton buds, or scratching inside the ear. Moisture in the ear creates the perfect environment for infection to develop.

Common triggers include:

  • Water getting trapped in the ear after swimming or bathing
  • Over-cleaning the ears or using cotton buds
  • Skin conditions like eczema
  • Small cuts or breaks in the ear canal
  • Wearing hearing aids or earplugs for long periods

Once the skin becomes inflamed, the ear can feel sore, swollen, and sensitive to touch.

Ear Infection Symptoms

Outer ear infections can range from mild irritation to more noticeable pain. Symptoms often develop quickly and may affect one or both ears. Common signs include:

  • Pain or tenderness in or around the ear
  • A fever
  • Feel like your ear is full or blocked
  • Reduced hearing
  • Clear or yellow discharge from the ear
  • Redness or swelling around the ear opening
  • Scaly skin in or around the ear

The pain often worsens when you touch your ear or when you move your jaw. If swelling or discharge builds up, hearing can feel muffled until the infection settles.

Outer Ear Infection Treatment

The main focus when treating outer ear infections is to relieve pain and treat the infection if bacteria is causing it. Prescription treatments are often required to treat bacterial ear infections, and over-the-counter treatments can be effective in relieving pain for viral ear infections.

Prescription Treatments

Prescription ear sprays and drops are often the best way to clear an outer ear infection. These treatments are applied straight into the ear canal to reduce inflammation and control infection:

  • Otomize Ear Spray – contains an antibiotic, antifungal agent, and a mild steroid to ease swelling and treat infection.
  • Cetraxal Plus Ear Drops – combines an antibiotic with a steroid to reduce inflammation while treating bacterial infections.
  • Dexamethasone Ear Spray – a steroid spray that helps lower swelling and irritation in the ear canal.

Over-the-Counter Treatments

Over-the-counter ear drops or ear sprays like EarCalm Spray help to relieve inflammation and ease symptoms of ear infections.

You can also take over-the-counter pain relief medication, like paracetamol or ibuprofen, to ease uncomfortable symptoms. If these prove ineffective, Solpadeine Max can be taken for up to 3 days to help ease discomfort caused by ear infections.

How to Prevent Outer Ear Infections

Outer ear infections often develop when the ear canal becomes irritated or stays damp for too long. A few simple habits can lower the chance of symptoms returning:

Keep Your Ears Dry

Outer ear infections are sometimes known as swimmer’s ear because water trapped in the ear canal is a common trigger. After swimming or showering, gently dry the outer ear with a towel and tilt your head to let any remaining water drain out on its own. If you are prone to infections, you might benefit from wearing earplugs while swimming.

Avoid Cotton Buds

Using cotton buds can scratch the delicate skin in the ear canal and push wax further inside. This makes infection more likely. The ear usually cleans itself naturally, so it’s best to leave the canal alone.

Take Care with Ear Devices

Hearing aids, earbuds, and earplugs can trap moisture and bacteria. Clean them regularly and give your ears breaks where possible.

Manage Skin Conditions

If you have eczema, psoriasis, or dry skin around the ears, keeping the area moisturised and well-managed can help reduce flare-ups inside the ear canal.

Avoid Irritants

Hair products, shampoo, and soap can sometimes enter the ear and cause irritation. Take care when washing your hair and rinse the area gently.

Ear Infection Treatment FAQs

For an earache linked to a middle ear infection or mild outer ear infection, a warm compress held against the ear can soothe ear pain. Painkillers can also help in the short term too.

Glue ear happens when sticky fluid in the ear remains after a middle ear infection. It can affect hearing, but it often clears slowly without medicine.

If hearing problems continue or treatment options for ear infections are needed, a GP might review the symptoms and treatments to find the right treatment and prevent complications.

Chronic or recurrent ear infections can occur if the eustachian tube doesn’t drain well or if the skin inside your ear becomes irritated. Repeated infections may require treatment to lower the risk of infection returning. Our pharmacists can advise on treatments for ear infections and when to seek further care from your GP.

An inner ear infection often affects balance more than an earache. These are often caused by a viral illness and may not respond to medicine in the same way as a middle ear infection. A GP may prescribe treatment to manage dizziness or nausea.

Many ear infections can heal without antibiotics, as the body’s immune system often combats the infection. However, you should monitor symptoms closely, especially in children. If severe pain or symptoms continue, you can book a free online consultation with one of our licensed pharmacists for professional advice.

Travelling by air or staying at high altitudes can be uncomfortable with an ear infection due to changing air pressure, so you should avoid flying if the infection is severe.

If the symptoms are severe, such as intense pain, high fever, or hearing loss or if symptoms last more than a couple of days, you should speak to a doctor or pharmacist. Alternatively, you can book a free online consultation with one of our licensed pharmacists for professional advice.

Customer Reviews

Our Experienced UK-based Pharmacy Team

Clinical Consultant
MUDr, MRCEM, EBCEM, FRCEM
GMC no. 7176414

Pharmacist
MPharm
GPhC no. 2065469

Pharmacist
MPharm
GPhC no. 2046514

Page content authored by Amjad Khan, last reviewed by Dr Hussain Ahmad on 16th February 2025.

More From Our Online Clinic

Looking for something else? Browse our online clinic to see all treatments available, or search for a condition or treatment below.

Get 10% Off Your First Order

Sign up to receive special offers via email and get 10% off your first order*

By opting in to marketing, you agree to our terms & conditions and privacy policy.