When to Call 999 Immediately

If you are experiencing any of the following symptoms, call 999 or attend your nearest Accident & Emergency (A&E) department immediately:

Chest pain or tightness
Difficulty breathing or shortness of breath
Severe bleeding or blood loss
Loss of consciousness or sudden confusion
Seizures or fits
Severe abdominal pain
Signs of a stroke (face drooping, arm weakness, speech difficulty)

Click2Pharmacy is not an emergency service and cannot respond to urgent or life-threatening situations.

When to Seek Urgent Medical Advice

If your symptoms are not immediately life-threatening but are getting worse, contact NHS 111 online at 111.nhs.uk or call 111. You should also contact your GP or attend A&E if needed.

Seek prompt medical help if you experience:

Persistent high fever or chills
Worsening infection, swelling, or redness
Severe vomiting or diarrhoea
Signs of dehydration (dry mouth, dizziness, low urine output)
Persistent abdominal pain or bloating
Yellowing of the eyes or skin (jaundice)
New or worsening headaches, confusion, or vision changes
Painful urination or blood in urine
Any symptoms that are not improving after completing treatment

These symptoms could indicate that your condition requires further investigation or stronger treatment.

Contacting Our Clinical Team

For non-emergency medication queries or side effects concerns, you can contact our clinician via WhatsApp on 07918827789.

Please note this service is strictly for clinical concerns and medication side effects only. Please do not call or email as this may cause delays in response.

GLP-1 Medication Side Effects

If you have been prescribed GLP-1 weight loss medications such as Wegovy, Mounjaro, Saxenda, or Ozempic, you may experience some side effects as your body adjusts to treatment.

Common Side Effects and Self-Care

Common Symptom	Advice & What to Do	Recommended Products
Nausea or feeling sick	Eat smaller meals, avoid fatty foods, drink water slowly throughout the day.
Indigestion or acid reflux	Avoid lying down after eating and elevate your head at night.	Gaviscon Advance Liquid
Constipation	Increase fluid intake, eat more fibre, use stool softeners if needed.	Lactulose Solution
Diarrhoea	Stay hydrated, avoid caffeine and spicy foods.	Imodium
Headache or dizziness	Rest, drink plenty of fluids, avoid skipping meals.
Fatigue or low energy	Eat balanced meals with protein, avoid excessive calorie restriction.

Serious Side Effects – Seek Medical Help Immediately

Although rare, some side effects require urgent medical attention. Stop using your GLP-1 medication immediately and seek help if you experience:

Severe or persistent abdominal pain, especially with nausea or vomiting (may indicate pancreatitis)
Yellowing of the skin or eyes, dark urine, or pale stools (possible gallbladder or liver problems)
Rapid heartbeat, severe dizziness, or fainting
Severe dehydration from continuous vomiting or diarrhoea
Symptoms of low blood sugar: sweating, shaking, confusion, blurred vision, or loss of consciousness
Signs of an allergic reaction: swelling of lips or tongue, difficulty breathing, or rash

In an emergency, call 999. For urgent advice, contact NHS 111 or your GP.

You can find more information about GLP-1 medications on the Diabetes UK website.

Nutrition Guidance for GLP-1 Users

GLP-1 medications work by reducing your appetite, which can lead to significantly lower food intake. To maintain healthy weight loss and avoid nutritional deficiencies:

Prioritise high-protein foods such as eggs, fish, poultry, tofu, and legumes
Include healthy fats from sources like avocados, nuts, and olive oil
Eat complex carbohydrates for sustained energy
Consider taking a daily multivitamin if your food intake is reduced
Drink at least 1.5 to 2 litres of water per day
Avoid skipping meals or following extremely low-calorie diets
Incorporate light strength training exercises to help preserve muscle mass

If you experience persistent nausea, are unable to eat, or feel persistently unwell, contact your GP for advice. Visit the NHS Eat Well guide for more nutrition information.

General Medication Safety

When using any medication supplied by Click2Pharmacy, please follow these important safety guidelines:

Always read the Patient Information Leaflet provided with your medication
Follow all dosage and storage instructions carefully
Store medicines at the recommended temperature, away from direct sunlight or moisture
Keep all medicines out of sight and reach of children
Inform your GP about any medications you are taking from Click2Pharmacy
If your condition is chronic, persistent, or worsening, you must see your GP for ongoing management

Medications supplied by Click2Pharmacy are intended for short-term use only unless advised otherwise by a clinician.

For more information about using medicines safely, visit the NHS Medicines Guide.

Your Health and Safety

Your health and safety are our top priority. If you are ever unsure about your symptoms or medication, always seek medical advice promptly.

For emergencies: Call 999 or go to A&E

For urgent advice: Call NHS 111 or visit 111.nhs.uk

For medication side effects: Contact our clinician on WhatsApp at 07918827789

Emergency Medical Advice